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Retrieve GST spent on purchases

Retrieve GST spent on purchases

Shop at Global Tax Free Affiliated merchants to experience more during your travels

Retrieve GST spent on purchases

Shopping privileges, effortlessly maximised

True value lies in prices after taxes and other privileges. Access maximal shopping benefits with minimal hassle or disruption to itinerary.

Global Tax Free Tourists

Claim your Tax Refund in 3 Easy Steps

Step 1: Shop

Step 1: Shop

Shop at stores displaying the Global Tax Free logo. The retailer will issue an eTRS transaction to you at the point of purchase with your passport details. You must show your passport in person to the retailers to prove your eligibility under the Tourist Refund Scheme. Photocopies or images of passports are not acceptable.

Step 1: Shop

Step 2: Retrieve

Arrive at the airports early to allow sufficient time for the processing of your GST refund and inspection of goods. At the airport, proceed to the eTRS self-help kiosk with your passport, goods, and receipts before you check-in your purchases. Process your refund by scanning your passport and following step-by-step instructions provided.

Step 1: Shop

Step 3: Claim

At the eTRS self-help kiosk, select Cash, Credit card or Alipay as the mode of receiving your refund. If you have opted for a cash refund, proceed to the GST Cash Refund Counter located in the Departure Transit Lounge, after immigration, to receive your refund in cash. For passengers departing via Seletar Airport, only credit card and cheque refund options are available.

What is a Tax Refund Service?

A Tax Refund Service is a privilege provided to foreign tourists in Singapore. It allows you to claim the Goods & Services Tax (GST) that you pay on purchases in Singapore. To claim your refund on the 7% GST, you must purchase at least S$100 (including GST) at shops bearing the Global Tax Free logo.


How to Qualify for Tax Free Shopping?

To qualify for tax free shopping, you must be a TOURIST who meet the following criteria:

16 years of age or above on the date of the purchase

Not a member of the crew of an aircraft on which you are departing Singapore

Not a citizen or a permanent resident of Singapore

Not a Specified Person*

  • on the date of the purchase.
  • at any time within the period of 3 months immediately before the date of purchase.
  • on the date you submit your claim for a refund of the GST charged on your purchases at the airport.

*Specified Person refers to an individual who has been issued the following:

A. an individual who has in force

  • any work pass issued by the Ministry of Manpower (i.e. Work Permit, Training Work Permit, S Pass, Employment Pass, Training Employment Pass, Personalised Employment Pass, EntrePass, Work Holiday Pass, Miscellaneous Work Pass and Letter of Consent);
  • a Long Term Visit Pass or Long Term Visit Pass Plus; or
  • a Student’s Pass; or

B. any of the following individual who has in force an Identification Card issued by the Ministry of Foreign Affairs Singapore and who is –

  • a diplomat, consular officer, an administration, technical or service staff or other staff appointed to or employed in any foreign Embassy, High Commission or Consulate in Singapore;
  • a staff appointed to or employed in an International Organisation, Representative Office or Trade Office in Singapore;
  • or a spouse or dependent child of any individual mentioned in B(i) and B(ii) above.

The information was extracted from the e-tax guide published by the Inland Revenue Authority of Singapore (IRAS), effective 4 April 2019. For more details, please refer to IRAS’s website.

You can claim tax refund on ALL goods on which GST is charged except:

Goods wholly or partly consumed in Singapore

Goods exported for business or commercial purposes

Accommodation in a hotel, hostel, boarding house, or similar establishments

Goods that will be exported by freight

For more details, please refer to IRAS’s website.

Receive Tax Refunds Electronically

The Electronic Tourist Refund Scheme (eTRS) enables you to electronically claim the GST you paid on your purchases in Singapore. Keep original receipts and eTRS tickets before leaving the store to retrieve the taxes on your purchases.

Then, claim your tax refunds via cash, cheque, Alipay or credit card at GST refund counters in Singapore airports, before departure.

Receive Tax Refunds Electronically
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